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Racold Thermo

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Racold Thermo
chinnakr1 @chinnakr1
Sep 05, 2016 08:50 PM, 31138 Views
(Updated Sep 05, 2016)
Racold Alpha pro . Not heating water,vent leakage.

I have purchased Racold Alpha pro solar  200lpd two days back. Technician installed on the same day. Till today I did not get single drop of hot water even though environment is sunny out side. Moreover entire water is leaking out from vent.  Just feeling very bad about the product. Paying 25000 bucks and suffering. Logged complaint SSOL11003 and waiting for technician visit. Interestingly customer care guys are talking about charges rather understand ing customer pain that it’s purchased just two days back and even not got drop of hot water.


Let’s hope they will attend quickly and resolve the issue.


I will update the status. For now more disappointed with product.


Thanks,


K Reddy


9663806373

(0)
Hi,We care about our customers and have made a note of your issue. We've shared your details with the relevant team and they will connect with you shortly. Appreciate your patience in the meantime.For service related information call 1860 425 2288 or register your complaint online by visiting www.racold.com in 3 simple stepsGo to SERVICE HUB 2. Click on Services 3. Click on Post a ComplainWarm Regards,Team Racold
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