If you want to reach your destination on time and in reasonably good environment you must pay for the Seva twice! Every time I travel in Rajdhani Express, 2 different attendants come to ask for money on the second day of the journey. They will make you feel guilty for services you have already paid through the ticket. If that doesn’t work, then they will start avoiding you and behave rudely, . They will only attend to people who pay them.
For money, they will wake you up at night and keep giving you dirty looks if you don’t pay them.
During my last trip, which unfortunately was in RAC where I had to share my seat with another passenger, I was not given a bed sheet or a towel. The attendant kept asking me where is the bed sheet and towel, I asked him if I looked desperate enough to steal it from the train!
The sevaraj will continue if people keep giving the money to them, now their rule is if you pay them you will get a very good service or else suffer their wrath. Do they even know the meaning of seva? It means selfless service, so they are charging people for selfless service!
TCs are no less, if you pay them they will make some efforts to find RAC travelers a berth, otherwise you just need to adjust – that is, spend 2 and half days journey sitting! They hardly care if the passenger is a woman and therefore her safety and care should be taken into consideration.
Food is hardly edible, rice, dal and sabji are same every day and that too enough to upset your stomach.
All in all, very very disappointing that none of the train authorities are bothered about all this!