My father was admitted here for a small procedure. When I inquired about the why charges are increasing by 5000 for every upgrade (15k for general, 20k for sharing pvt ward and 25k for pvt ward) the floor manager called GULSHAN retorted stating - HOTEL SAMAJH RAKHA HAI KYA? (Do you think this is a hotel?). This was the first set back.
Anyways we opted for sharing pvt ward worth 20k. After the procedure when my father was shifted from OT to ward we were waiting for dinner. When I inquired about the dinner the nurse informed me that dinner is chargable and when I asked why it was not informed before she said go to financial cunsultant and it is her job to inform. Anyways my sister got some food from her home and again the nurse said my father has to be given "CLEAR DIET". Again this was a setback. Why it was not informed before otherwise we could have arranged the dinner accordingly. Yet again we compromised and asked the hospital to arrange the dinner and all we got for dinner was - A CUP OF DAL SOUP.
This is clearly a commercialized hospital where in you are only expected to throw your money and not ask a question.
The staff or doctor never show a clear picture about tlthe decease or the treatment given and duration of the treatment. It seems patients are just a bunch of test subjects for them which are given any random treatment and if the patient does not recover then they change the medicine and line of treatment without taking patients in to consideration.