A friend of mine told me about this site because of the good deal she got.. Not sure how their business plan works but their tickets were cheaper than on other sites that I have used in the past. Was worried about my booking b/c never heard of the site before.
When I got to the payment page and entered my details and submitted data, nothing happened. The page just seemed to have frozen. I was so mad and started to kick myself for trying a new site. When I called the call center and told them my details I was impressed that their system was on top of the goof up and they were able to track my booking immediately and confirm that my credit card was indeed charged (some temporary problem with ICICI payment gateway apparently) and booking confirmed.
Other than this, I found the site to be a bit slow. But for this one hiccup related to payment page, the process was good enough, price was better (at least on that day), and the customer service guys seemed to be on the ball. I guess I would be willing to give Rang7 a shot again.