My brother had traveled from krishnagiri to chennai on feb 1st in GURU travels. Below F*ing things happened.
Travels company had cancelled the A/C bus just before 1.5 hrs of travel time.
They did not provide proper information for 1 hr on when they will provide alternate service.
Finally they arranged a bus to chennai but its NON AC. we paid for AC bus but traveled in NON AC.
we booked seat some where in the middle of the bus but they made him to sit in the last row.
It looks like travels company has respect for ticket booked through redbus. I raised similar issue before 2 months and redbus has not taken any action on GURU travels. Now I feel both redbus and GURU travels are SUPER FRAUDS/CHEATRES/etc etc. please dont use redbus to book bus tickets.