Its worst journey by the redbus....humne red bua se delhi to nainital ke liye ticket book and end of the moment hume call ata hai ki apki bus ticket cancel ho chuki hai bcoz of jo bus thi vo khrab ho hai and humne kaha ki hum nikal chuke hai aap aise kaise cancel kr skte hai to unhone hume ek dusri bus ki ticket krke di aur kaha ki apko 200 aur dene hoge but baad me hume 950 rs aur liye gaye aur kaha ki apke pehele wali bus ticke ke paise refund ho jayenge but 7 logo ke paise abhi tak refund nhi huye aur koi responsibility naam ki chiz nhi hum call kr rhe hai to call bhi pic nhi krr rhe humari....i will say red bus is a worst agency ever....