A couple of days I booked a ticket through Redbus on Rathee Meena Travels from Kumbakonam to Chennai. I had done the booking for an Air conditioned bus departing Kumbakonam at 1.30 pm and arriving Chennai 8.30 pm. However, after I charged my card I found that I had been issued a ticket for a Non AC bus leaving 10 PM and reaching next day morning. Called Redbus and provided them the details. The concerned person Sanjay said that they would find out if there are any technical issues at their end and call me back. No response from them thereafter. Later I directly booked the ticket with Rathee Meena for the desired bus. Will not book through Redbus in future. I have booked through Travelyaari a couple of times earlier and found their service superior and prompt.