I am a regular user of redbus.in, never experienced any hardship from this service provider. Unfortunately the bus operator pathetically misbehaved and I posted a feedback on redbus bus site few days back. Today when I looked again bus for the same bus operator, I see 4 scoring but no detail scoring of the said bus operator. When I look at other bus operators review, they put each scoring with star marking for bus quality, punctuality and staff behavior.
After my detailed enquiry this bus operator Kallada is very much notorious in mis behavior. I believe a huge revenue sharing will be there with redbus and bus operator. Why do Redbus support these non standard and unethical behaviors? Dont feel like booking again with this unethical service provider.