I had booked a ticket from Bangalore to hubalii on 17/10/2023 with in half an hour my schedule got changed due to some medical emergency and I had to cancel my ticket with in half an hour of booking but out of Rs. 945 /- only Rs. 472.5 was refunded deducting the cancellation charges. Those charges were too high which is really unfair, it was just a matter of half an hour. I had choose RedBus because of their concern and service to their customers but such a huge cancellation amount that to for short span disappointed me a lot.. I will think twice to take service from RedBus again.