Booked a ticket from Kumily to Vellore by one Renugambal bus on 12 June. The boarding point, time etc. were all clearly given on the ticket.
However, on reaching the venue(Global Travels, Kumily), the person in charge said they had no idea about online bookings. They themselves were travel agents, and had no bookings for that particular bus that day, and so the bus would not come to their place!
Tried at the bus stand and other places, no one had any idea. The bus company was called, but they could not give any definite answer - online bookings seemed to be out of favour with them too.
In the end, I had to drop my travel plan. Redbus, when contacted, said some "Team" clarified that the bus had only been delayed, and the customer was informed. Just a pack of lies. They refused a refund. If you are trying for online booking of bus tickets, look elsewhere for a responsible and reliable service provider. Else, you are likely to be taken for a ride!