I had given my Compaq 7500 monitor for servicing to Redington India Limited, Guwahati, Assam, India (Ph.91-361-2450611) on 05.02.08 (Receipt No.13868) but I find their service as very poor in following respect:
- Response to customer in not good.
They respond only when a call is made. On their own they do not inform estimate for the servicing, date of delivery etc.
- Lack in technically skill manpower.
I feel they could not detect the problem and doing trial and error to fix the problem. They even called me to take delivery of the monitor but could not deliver it due to re-occurrence of the problem.
This may create negative attitude to the all the connected companies.