I am a gold card holder of citibank and I have a relationship of more than 3 years. I have around 5 postpaid connections from reliance communications and I have given auto debit instructions for the monthly bill payments through my citibank credit card. One fine day I received a call from a tele marketing executive about the newly launched reliance credit card and the unmatchable features .
Since reliance credit card was an co-branded card with citibank I Decided to opt for it and without any confirmation or verification I got the reliance credit card within 15 days. To my dismay the card I received was a silver card and the limit was totally disgusting, a pathetic limit of INR 10000.
I called the citibank customer care and enquired about the same and they told that the limit would be enhanced only after six months. I didn’t want to use the reliance credit card further and asked them to cancel the card immediately.
Convincing from citibank started after my request to which I didn’t adhere and they cancelled the card. One thing I should mention here about citibank is after cancelling my reliance credit card they transferred the limit of INR 10000 to my citibank gold card. My credit limit of gold card was enhanced thus and the sad tale of reliance credit card.