i have been a user of bses broadband connectivity.
its been almost 2 months since I have been using this service and I am quite satisfied.
the upside being the good speed which is not possible with the dial ups and it is quite inexpensive if u are a heavy user, of course your phone lines are free and u dont get to face the disconnecting problem.the staff at there helpdesk is quite helpfull and prompt.
the only problem that can be faced is that they take quite sometime to get u started initially as they need to lay the cables, esp.if there is no existing connection in your building or locality, if u are lucky to have people around who are allready subscribed then it shouldnt take long.
the server is not down very frequently, and even if it is they are usually prompt to rectify the problem.