I want to mention one incident that while using HSD, I had taken broadband+ 3GB Nationwide Plan, worth rs. 850. After using 2 months, I had additional usage of 5 GB but when I saw my bill particularly for the respective month, there were charges had been added for 8 GB extra usage.
I immediately enquired in Customer care department, enquired about the matter. The executive checked it out & gave me an immediate option to either take money backthrough account transfer or I can adjust in my next month billing. I got amazed when she deposited back extra money in my account immediately when I opted choice one.
This quality of service I will always would like to have & this is what the attitude copmeps me to keep up with the current option i.e. Reliance Netconnect Broadband+.
Besides this, It really makes difference while I am using my wireless internet connetivity with the speed of 1.6-1.7 mbps almost everytime. I am able to finish my work in time this is the best part about it. Hope this could help you all someway!