It was one of the worst buying exp. I have bought 32" LED TV which had a scratch. Its been 3 months now and they are yet to arrive at a resolution.
And their customer service is horrible. Inspite of my repeated visits and phone calls, the issue is largely open.
One thing to be very careful as a user is what gets written in the job sheet when the technician comes for installation.
I have made a terrible mistake buying from reliance, inorbit mall, seeing the level of professionalism they demonstrate when dealing with customer complaints! Will only visit the store if I am at a gun point! And the one star is to say loudly how much I have hated it!