I Purchased a HITACHI 1.0 Ton ac with reliance digital Nagole last year. The installation was not done properly as the technician sent by them are in a hurry to install and go for next. Instead of four screws they only fix two opposite screws and complete the process.
This year I had a problem with my indoor unit and there was a water leakage. I called customer care( Be patient enough as you need to wait at least 15 min to be attended by the executive) The technician called me and asked for the location and did not attend. The next day, I tried to reach him over phone 5-6 time and there was no reply from that technician. Again story starts . waiting for executives voice after 15 min of songs and music. Again they register a complaint( raise the ticket / raise the book / raise the BP/ raise the anger) and said "Sorry for the inconvenience ".
DO NOT GET CARRIED AWAY BY THE SHOP KEEPER’S FALSE PROMISES.
Once we purchase the product, they least bather about the customers. Not at all good service by the reliance digital.
call ID: 8014996460
Product Hitachi 1.0 ton inverter AC