I had bought LG AC from Reliance digital store Aundh, ITI road and had nightmare for installation with reliance digital. They dont handover installation and post install service maintaince to company i.e. LG instead they have outsourced the AC install/maintaince to low cost unexperinced folks. They first complain you on site visit @higher floors that site is risky and cannot do install as they cannot step out of window. After that these folks would start suggesting for fabrication, grill cutting @exhorbitant rate and if you dont give them extra income for unnecessary and not required extension you are in for trouble for long time. Even when your building has all necessary work support for AC install viz., paraphet 3 ft wide and long and just 2 feet from install window and add to it full building from bottom to top have installed lot of AC same brand but they refuse to see that and When these cheating is referred to reliance digital store customer folks they would start playing games with you by sending other folks from same team and trouble and cost would increase ovedtime and after repeated rounds and lot of head banging with reliance store folks they would reluctantly tranfer to LG company and you would have to bear half install cost when during purchase they promise install is free and latter also they keep repeating same. Its complete cheating and troublesome experince with reliance digital store. Please buy AC directly from the concerned authorized showroom, and avoid reliance digital store.Also finally LG folks installed it with total ease and zero pain in just 2 hrs flat without any fuss after raising install request half hour before.