I went to buy some vegetables at reliance fresh, 13th cross, Binnamangala, Indranagar on 13th Nov 2008 evening. After I collected the vegetables, I noticed that the cover was torn a little by the ridge gourd and bitter gourd vegetables inside and the vegetable is peeking out. Hence, I requested an extra cover and the immediate reply I received was that they don’t give extra covers. I showed them the torn cover a little already and and said I have to travel a long way by crowded buses (had to change two buses), and it’ll be definitely torn. I further said, i’ll pay for the extra cover, what ever be the extra cost. But, even then they said they won’t give an extra cover at all ! I asked for the customer relations (!!!) Manager, and he too said the same thing. I became irritated by this mindless idiotic answer, and said again that i’ll pay for the cover. Even then , he kept on saying that they won’t give the extra cover and it was against their policy. I became too irritated and sat on the counter, saying I will never budge. For that, he replied, "okay. Sit here till 9 in the morning.
We do not care absolutely !". Imagine such a situation in your life !! What will you do if you ask for an extra cover and these slugheaded refuse to give the cover ! I jumped down, and threw the bread packets which were kept on the counter, and came out. The funny part was... There was a mild recording that was played repeatedly asking people not to waste the vegetable covers and you could see minimum of 30-40 covers wasted around the different racks in the shop. In fact I was a little considerate and chose only 2 covers (for banana & tomatoes) for the 100rs worth veggies that I bought. Aren’t these people considerate enough. I wish I had used around 10 of those veggie covers instead.
Just think about this. Your package is about to be torn by the vegetables inside, and you ask for an extra cover. They just simply say according to their policy, they will not give extra cover at all! What will you do? Had such a terrible experience in the reliance ffresh store! Me or the people I know will never step in to the shop again. Not only this but in any reliance fresh outlet ! Bunch of idiots out there !