As always, reliance goof up with the services. This time they are really cheating on people.
I have taken a health policy - GOLD, paid entire premium for my entire family for two years.
When I called them to get this renew again last month, they promised they will send someone. I waited and called again, they promised again - and no one turned up.
Finally, I had to submit my tax papers without medical insurance. This is all because of them. Finally I came to know that these days they are collecting for first two years and not renewing for 3rd year as according to policy the you can avail all the services only after 2 years completion.
Never trust these people. They are dishonest and cheat.