I could understand as to how these corrupt broadband and DTH service providers etc like Jio, Airtel, excital, hathways harass the innocent consumers of their services and how their helpless consumers continue to suffer at their hands despite regularly paying heavy amount of subscription every month, after I also suffered badly at their hands . The Jio had even put my and my wife’s lives to great risk when we had gone to get sim of our respective phones from its store at Acharya Niketan, Mayur Vihar on 30.5.2020 . It put condition to first buy new phones from it for getting the sims of our respective phones. I protested and then a sim was issued . But side by side I was told that if it did not get activate they will not be responsible . Since I am an Advocate and living without phone was not possible I understood that they will not issue me sim which will work till I buy new phone . I under compelling circumstances bought one phone of samsung make for which they charged me Rs 10, 000 and with the same issued me another sim too . Both these sims are with me alongwith the records on alternate phone of my wife on which passwords, notifications etc, were sent by Jio and responded . But on checking from samsung site the phone sold to me in 10000 was of about Rs 8000 and caroma store was selling the same in 8, 024 . But my wife refused to buy the phone and Jio refused to issue her sim despite taking her photograph, sending passwords first on her alternate phone No, and then on her gmail account after her 3 hours harassment and after their keeping us as hostages there against govt advisory . Since my wife had all contacts saved in her phone of which sim was refused to be issued at Jio acharya Niketan store on 30.5.2020 then after about 2 months we went to its another store in Laxmi Nagar where too the condition to buy the new phone was kept for issuing the sim . After my showing them mail from police commissioner on my earlier complaint against jio, though this store issued the sim but it was not activated. I had broadband fiber connection also of Jio on which too it was looting and the stage came when despite my subscription with it having been upto 5.7.2020 I under compelling circumstances had to take fiber connection from Airtel on 19.6.2020 . But this airtel though booked the fiber connection but proceeded to install inferior broadband connection after charging Rs 2828 as 3 months advance subscription for fiber connection . When complaints were made, the both Jio and airtel started keeping my internet connection hacked and neither refunded the money they charged nor provided the services despite complaints to Police commissioner and even to the Hon’ble PM having been made, The excital broadband was then paid Rs 4000 on 18.10.2020 to provide fiber connection for 3 months but it also joined hands with jio and aitel either to keep its connection disconnected or hacked. Now I have filed a criminal case under the following sections of the Indian Penal code against all these looters and cheaters doing their crimes right under the nose of TRAI whose concerned officers dont take actions against them despite receiving complaints as many of them share fruits of corruption with them. I filed RTI to know as to whether these officers declare their properties every year under the service rules but no reply from TRAI has come so far. These looters broadband service providers loot the state exchequer also as they neither raise any genuine bills nor issue any valid receipt for the money they charge from their millions of consumers and thereby raise huge stocks of black money. The criminal complaint filed by me is under the following sections and the Hon’ble court of the ACMM has sought report from SHO on 12.11.2020 for further criminal trial of these looters and cheaters
“Criminal complaint under section 200 read with Section 156(3) of the code of Criminal Procedure Code for registration of FIR inter alia under sections 405(criminal breach of trust which accused No.1 committed by forcing the complainant and his wife to first buy phones from it to get sims of their respective phones and breach of contract by the accused Nos. 1, 2 and 3 which they committed by either not providing their internet connections or keeping the same hacked to obstruct use of the same by the complainant as per his convenience despite having been receiving subscription for their respective internet connections at relevant points of time) 350(used criminal force by the accused No. 1 to make the complainant to buy phone from it at rates higher than the market for having sim of his phone No. 9868072189 besides committing the same by refusing to issue sim to his wife for her phone on her not buying the phone from it despite formalities having been completed including her photograph too having been taken and she alongeith the complainant having been forcibly kept for nearly 3 hours in store of accused No. 1 in present days of crisis caused by carona) 423(fraudulently executing deal of selling phone at about Rs 2000/- higher than market rates by the accused No. 1 by telling the complainant that it was cheaper than market) 425(mischief) 347(wrongful confinement to extort by the accused No. 1), 420 cheating( by selling Samsung Glaxy A-10 S 2 GB mobile phone under coercion at about Rs 2, 000/- more than the market price by the accused No. 1 and then not issuing its receipt/invoice, and not provided internet connection on demanding the amount charged by it in excess and looted and cheated on other accounts)(the cheating by the accused No. 3 by receiving Rs 2828 from the complainant through his wife’s bank account and her mobile No. 9968279915 as 3 months advance subscription for providing airtel xstreme fiber connection on 19.6.2020 and then fradulantly installing one step low broadband connection of low speed in its place and that too without providing its connectivity and then not refunding the amount of Rs 2828 despite complainant’s refusing to accept the low grade broadband connection installed by it and exposed the fraud and cheating of the accused No. 3 on the next day i.e. on 20.6.2020 itself and having demanded the refund of Rs 2828 which accused had fraudulently charged on 19.6.2020 and demanded it continuously thereafter also including after having taken new connection on 26.7.2020 . Accused committed looting and cheating on other accounts also)(accused No. 2 found to be company merged in accused No. 1 charged monthly subscription on 24.7.2020 and soon thereafter started disconnecting its connection repeatedly and keeping it hacked and not allowing any act to be performed on its connection against any of the accused as the internet connection is coming through its router) putting lives of complainant and his wife by the accused No. 1 to serious threats by first forcing them to visit its store in Acharya Niketan personally for getting sims of their respective phones and then providing the same only to the complainant after forcing him to first buy phone from it for getting it and then refusing to issue the sim to his wife on refuding to buy the phone after keeping her and the complainant in its store for about 3 hours’, coercing them and using criminal force upon them for the same. It is an offence punishable U/s 188 of the IPC also . Then the accused No. 1 also continuously charged heavy amount of Rs 1001/-/1500 p.m without providing service on the fake and false grounds like having deputed its staff to kolcutta for attending damages caused due to natural clarity there, not refunding refundable security deposit of Rs 5200 and not issuing receipts for all the money received and not counting it for tax payments Section 192(fabricating false evidences) section 177( giving false information) etc etc
Prof Kamal Jit Chhibber
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