Reliance Jio 4G services, the much-hyped internet friendly mobile telecommunication service from RIL, went live on Monday. According to the company, consumers can avail the SIM card under its ‘Free Welcome Offer’. The benefit is an attempt to get more people onboard and test the network before the service turns paid on January 1, 2017.
As a consumer struggling with unreliable mobile data and an exorbitant bill every month, I went to a Reliance Digital Store to get one. I had my ID proof, address proof and few passport-size photographs in tow for a smooth experience. But I was disappointed. The first store had its shutter pulled down half way – which made it unclear whether the store is closed or open. I was not alone there.