I used to have a Reliance JioFi device, but I sold it after using it for two months.The Internet speed in my area was inconsistent, sometimes I used to get downloading speed as high as 7MBPS, but on other times I didnt get more than 30KBPS of speed. The maximum speed of this device is quite good but as it does not always provide even average speed it becomes inconvenient.
If we talk about the connection reliability, it is one of the worst things about this device, most of the time when I used this device the connection was unreliable. Sometimes the Internet worked good, but most of the time it did not.I have had many problems due to this very reason.My online payments kept getting stuck, I couldnt book railway tickets and many others.
The service and support for this device is very good, you could call the customer care during working hours and they will be happy to help you, you could visit their digital store and they will answer all your queries happily.The service and support of this device is top notch.