Reliance is private owned company which provide awesome offers but worst thing about it is this that they deduct your balance without informing customer and when customer notice this thing and call at customer care then they return whole deducted amount back. but proablem is this that a person cannot check his balance again and again per day. I think that this is their policy that they would deduct balance and only 10-20% of people notice it and they return their money and remaning customers money is their profit. nad the worst thing is this that once you called customer care then. you cant call them again in same day to talk to their customer care representitive.