1.Unscrupulous Operator
Reliance was asked to pay Rs600 Crore to MTNL as ISD calls were routed as local calls to customers.So you can expect the very same integrity is every thing.Once a thief, always a thief!!!
2.DAPOs cheated-no insurance for damaged hand set
UNLUCKILY ONE OF MY FRIEND WHO IS A DAPO CUSTOMET GOT HIS PHONE REPAIRED FROM AUTHORIZED DEALER.EVEN AFTER FULFILLING ALL FORMALITIES, THE NATIONAL INSURANCE COMPANY LOCATED IN RELIANCE DAKC OFFICE MUMBAI REFUSED TO PAY THE AMOUNT.IT IS JUST PLAIN CHEATING.
PLEASE TRY THE FOLLOWING NUMBERS OF NATIONAL INSURANCE COMPANY AND SEE FOR YOURSELF.NO BODY ANSWERS IN THESE OFFICES LOCATED IN DAKC(DHIRUBHAI AMBANI KNOWLEDGE CITY!!) OFFICE.
022-30981021, 022-30980941, 022-30384084
3.When Reliance entered the market they announced free Caller identity, free roaming etc.etc.
FACTS: RELIANCE CHARGES RS25 PM FOR CALLER IDENTITY AND RS 3/- MIN FOR ROAMING.
NOTHING IS FREE!!!
4.Improved net work.
HONESTLY, NET WORK QUALITY HAS IMPROVED
5.No option to change if you want to change.
’’ONCE A RIM BUYER...ALWAYS A RIM USER. YOU WILL NOT BE ALLOWED TO SWITCH. FLUSH THE COST OF THE MOBILE DOWN THE DRAIN AND GO GET ANOTHER MOBILE!!
6.No Plan guarantee.
RIM INTRODUCES NEW PLANS DAILY.EXISTING PLAN CHANGES WITHOUT NOTICE.NO GUARANTEE FOR THE PLAN TO LAST.ALSO HAND SET PRICES ARE REVISED DAILY
7.Horribly managed front offices{stylishly called web world(!!)}
MANY CUSTOMERS ARE WELL INFORMED THAN WEB WORLD STAFF.THE WEB WORLD STAFF ARE IGNORANT, CALLOUS AND SEMI-EDUCATED. RELIANCE IS A VERY POOR PAYER, SO THE QUESTION OF QUALITY STAFF DOES NOT ARISE!!
8.Faulty Billing system
IMPROVED BILLING, YET SOME MINOR HICCUPS!!
9.No connectivity in trains..picnic spots etc.
RIM IS A CITY OPERATOR.FORGET ALL THIS STUFF
- No idea to make cell phone cheap.
PLEASE DON’T GET HOOKED BY ’FATHER’S DREAM.CONNECTIVITY TO POOR’..ETC. IDEA IS TO TELL COCK AND BULL STORY AND STEAL SOME MONEY
11.No clear pre-paid plans
PRE-PAIS VOUCHER 440-UNLIMITED CALLS LOCAL-BUT ONLY TO RIM USERS.
SIMLARLY RS50 SMS VOUCHER-ONLY TO RIM.IF YOU HAVE MANY GUYS WHO ARE TRAPPED LIKE YOU WITH RIM, PLEASE GO TRAP YOUR SELF -ELSE BE FREE- CHOOSE A COMPANY THAT SUITS YOU.
12.No SMS from or to BSNL
SORRY!! YOU CANNOT RECEIVE OR SEND SMS TO BSNL CUSTOMERS.
FINAL ADVICE:
I CANNOT ESCAPE, HAVING TRAPPED FOR 03 YEARS. WHY DON’Y YOU GUYS BUY BSNL OR HUTCH AND ESCAPE.DON’T FALL FOR THIS. OR FACE THE PROSPECT OF PAYING SOME 25% EXTRA!