I would recommend never ever go for a Reliance broadband connection. They are suckers. They took 2 weeks to come and install the service at my place in Pune. And when they did they rejected the connection on the grounds of "technical feasibility". This request was for a wimax connection.To my surprise they sent me a bill of Rs 2206 to pay by 3.5.2010 and a cheque supposed to be a refund for the cheque I had stopped as they were delaying the connection.
I spoke to customer care and as expected they are inefficient. They expressed inability to resolve the issue and write to an email id broadband@relianceada.com. They are pestering me to pay the bill for a service that was never installed. I wonder how efficient their system is which charges a customer whom they dont provide a connection.
Avoid it at any cost. They are cheaters.