I took reliance wimax in June 2009. Took 1000 kbps plan because it was mandatory & I was informed that I can change the plan to 400 kbps after 15 days, paid Rs. 2977 including service tax & installation. Customer service is not ready to convert my plan to 400 kbps they r saying that I can upgrade my plan for more & can’t go less than 1000 kbps.
Daily calls r made to customer care for the speed problem, sometimes I get 18 kbps, 20 kbps, 50 kbps on an average I m getting 200 kbps. Downloading speed is the worst, Due to the slow speed problem customer care promised me that they will be adjusting the amount in the next month billing & now they r denying for the same. I have the screen shots of the speed that I m getting & the recordings of customer care. Would like to suggest u all not go for reliance wimax.
Reliance is specialized in running behind money rather than providing services.