It was not with great hope that I visited renaissance powai mumbai as a guest of one of my relatives . I am never a fan of 5 star hotels with their lousy food and overinflated food bills
During my travels I often stay in 3 and 4 star hotels which I find extremely homely with nice food and no snobbery . The entry into the hotel was as expected with checkings at three places .courtesy to security threats . But they were quite courteous . The first shock came at the reception.
My relative was having a bath and she could not pick up the phone . instead of asking me to politely wait the reception just told that phone is not picked up and acted as if I have reached the wrong place .
I loitered around the lobby and" i" asked them to try again after 15 mts . My relative came down. So much for the 5 star service.
The food was very bland , plain lousy . But the saddest part is me and my cousin got food poisoning next day from eating from there . Didnt sue them though ........they may give free food as compensation which may make us more sick .
But one thing I appreciate in this hotel is their fantastic swimming pool and surroundings and superb view . Like someone told in the review good for making up with wife or mistress if u have :)
Overall for ambience would give 9/10 , food 3/10 , service 4/10