I am using Duster for the past 8 months and here are the following complaints for which I dont recommend Duster to others, I’m from Chennai and I always travel with my family with 2 kids and Im not a racer. I drive in a safe speed. My vehicle number is TN 09 BQ 6594, This is my 6th car after Maruthi Omni, Honda City, Santro, Mits Pajero & Tata Manza.The service team in Khiviraj Motors are so sad and they are all learners and they are just kids. Ive been to their center 7 times so far but never met any Manager as such.
When I took the car from the showroom I almost missed hitting 3 or 4 vehicles on the 2nd day itself and found out there was a delay in the braking so I took my vehicle to Khiviral and they accepted it and corrected it in 1 hr. In 5, 000kms I had severe wheel balancing issues which they corrected it on it service. After 5, 000 kms the reverse gear get stuck so I need to put the 1st or 2nd and then to the reverse every time. Within the 10, 000kms I had 3 tyre punctures in its MRF Wanderer and now I am in 18, 000kms where I have to purchase a new tyre for 7, 000 as the company said it got damaged.
Finally the Team from Khiviraj has read my review in mouthshut and sorted out the issues in my vehicle........