I am using Duster for the past 8 months and here are the following complaints for which I dont recommend Duster to others, I’m from Chennai and I always travel with my family with 2 kids and Im not a racer. I drive in a safe speed. My vehicle number is TN 09 BQ 6594, This is my 6th car after Maruthi Omni, Honda City, Santro, Mits Pajero & Tata Manza.The service team in Khiviraj Motors are so sad and they are all learners and they are just kids. Ive been to their center 7 times so far but never met any Manager as such.
When I took the car from the showroom I almost missed hitting 3 or 4 vehicles on the 2nd day itself and found out there was a delay in the braking so I took my vehicle to Khiviral and they accepted it and corrected it in 1 hr. In 5, 000kms I had severe wheel balancing issues which they corrected it on it service. After 5, 000 kms the reverse gear get stuck so I need to put the 1st or 2nd and then to the reverse every time. Within the 10, 000kms I had 3 tyre punctures in its MRF Wanderer and now I am in 18, 000kms where I have to purchase a new tyre for 7, 000 as the company said it got damaged.
*Finally the Team from Khiviraj has read my review in mouthshut and sorted out the issues in my vehicle........*