The answer is here.! Really? Renault?
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Friends Saga in his own words - top posting for wider audience
Day 1(12th, march, the day when I finally got delivery of the car)
I purchased a kwid 1.0 from your showroom in mohali franchise i.e. Benchmark motors located in sector 73, mohali, punjab. It has been such a painful process. The car delivered to me isn’t even washed properly. Dust below headlamps, dust around the door handles, water marks all over the car are among the few things that shows up as soon as I see the car. Never expected to face such an issue right when I am buying the car, if I would have not made the payment, I would have surely stepped back already, sadly am stuck now since I have made the payment already, but this really is a very very bad experience. Guess now I know why not many people go for Renault.
All this was despite me returning without taking the delivery yesterday bcz there was dust all inside the car on the mat and the car had dust all over on the exterior too. I expected that after what happened yesterday, atleast today(on 12th March 2018) I wont be needing to have the same experience. But all was in vain.
This was really one of the most stressful and shameful purchased I have ever made in my life.
Day 2(13th March 2018)
Noticed that steering isn’t working properly, the steering won’t return to center and stays turned while taking a u turn and the car keeps dragging to one side. Took the car i.e. Kwid, to nearest service station which belongs to benchmark motors and. Is located in industrial area phase 2, panchkula, Haryana. Initially they denied that steering had an. Issue, when I mentioned that the demo car which I drove during test drive had no such issues, should be tested for this particular thing, they agreed and said that they will test it so that my doubt can. Be cleared, but instead their doubts were cleared, the demo car steering was working perfect as it should, they then offered me a repair for my steering(repair for a car driven 45 kilo meters)? I denied to be repaired, I bought a new car and there is no way that I am getting such a big repair when I haven’t driven even 50 km. They anyways mounted the car to see if they can find something, when they mounted, I noticed that whole axcel had rust all over it, initially they denied it being the rust but eventually agreed that it was rust. They offered me a fix and proposed that they will clean and oil it, but again, really?
Is this a new car? Or a used car which is being dumped upon me in the name of new. Since the car still is under 100 km driven, I want the car to either be replaced or my money refunded to me. I don’t want this car to be repaired. Repair will be almost like u buy a new mobile and since it has issues, the company will replace two ic’s and give it back to u. This won’t be a new purchase any longer if these big repairs are done at such an early stage of my purchase.
This might be just another sale, another complaint for u but it is THE Car for me.