Royal enfield is not just a bike, its an experince. the ride quality is something which is adored by many. its a one heck of a bike. I myself have used an enfield for last 6 years and I cant be more statified than I am right now. my bike has never faced any issue so far. its in the best of its shape. I have never had a need to take it to the service station. for anything expect regular service. the 500 is by default more powerful then the 350 but then 350 tends to be a better bike in terms of average and maintainace.