My First and this would be my last purchase from Royal Oak. I bought a dining table, sofa set, coffee table, study table and office chair on Mar’20. The dining table had to be replaced thrice - 1st time defective and incorrect design table top, 2nd - damaged and finally the 3rd time the right one was delivered.
Coffee table - received broken out of box and it has not been replaced till 3-July.
Sofa Set - was delivered damaged, shared the pics which I took while the Tech was installing it with the manager in the Old Madras outlet but there is no resolution to this till today 3 July
Office Chair - the order placed in Mar and the delivery has not happened till today 3 July
It was such an inconvenience waiting and begging for the Tech to come to install and also to collect the defective furnitures which was consuming space. My recommendation is to go to a local furniture shop rather than Royal Oak which is just a brand name all that remains now. Very unhappy and disappointed.