I am writing to express my deep frustration with the ongoing issues Ive experienced over the past 1.5 years. Its extremely disappointing to see no meaningful resolution despite repeated attempts to seek helpespecially from your customer service representative, Mr. Vekekt.
This is not just my personal experience; Ive reviewed numerous Google reviews and found that many other customers are facing similar problems. Its clear that this is a widespread issue, not an isolated case.
I urge you to stop misleading your customers and take immediate, concrete action to resolve these concerns. Please treat this matter with the seriousness it deserves and provide a proper solution without further delay.