These people take online orders and forget about the delivery. If you cancel the order(will have to write an email), then you will neither get the furniture nor the refund. Never buy anything from them online. You can see other reviews at google and multiple forums telling the same thing.
I placed an order on 1st June since they promised delivery by 6th June 2020. But later I cancelled the order due to delays and other problems. I tried to reach them on their customer care number(call and whatsapp) and by email, but no one responded before 1 month. It has been almost 2 months now, and still I haven’t got any status update from them .
So, If you don’t want to go through this frustrating experience, then DO NOT buy from royaloak.