My recent one-day stay at Royal Orchid Golden Suites in Pune was a mixed bag of experiences. While some aspects of the stay were pleasant, others left me a bit disappointed. Let’s dive into the details.
Accommodation and Ambience ????
The accommodation at Royal Orchid Golden Suites was comfortable and cozy. The room was well-maintained and had a welcoming vibe. The overall ambience of the hotel was inviting, with a tasteful interior that exuded elegance. However, the reliance solely on air conditioners for climate control could be a downside for those allergic to them, as there was no alternative cooling option available.
Dining Experience ??½
The dining experience at the hotel was a bit of a letdown. While the breakfast provided was satisfying and had a good variety, the other meals didn’t live up to expectations. The pasta I ordered was a disappointment; it was prepared more like’sewai’ than pasta. This inconsistency in food quality could be a point of improvement for the hotel’s culinary offerings. On a positive note, the breakfast spread managed to salvage some of the dining experience.
Unexpected Charges ??½
One of the major drawbacks of my stay was the unexpected charges that were added to my bill. Despite paying for an all-inclusive package, I was surprised to find charges for munchies and beer that were placed in my room without my consent. Transparency in billing is crucial to avoid such discrepancies and ensure a satisfactory experience for guests.
Service and Hospitality ???½
The hotel staff’s service and hospitality were commendable, and they were quick to address any concerns I had. However, the billing issue did leave a slight stain on an otherwise pleasant interaction. The staff’s professionalism and courteousness were notable throughout my stay.
Room Amenities and Extra Charges ??½
While the room amenities were generally up to the mark, the decision to charge for a water bottle taken after a 2-liter bottle was already provided seemed a bit excessive. Such minor charges can leave a negative impression on guests who expect certain basic amenities to be part of their package.
In conclusion, my one-day stay at Royal Orchid Golden Suites in Pune had its ups and downs. The comfortable accommodation and inviting ambience were notable highlights, while the inconsistent food quality, unexpected charges, and the reliance on air conditioning might pose issues for some guests. With a bit more attention to detail in terms of dining quality, billing transparency, and room amenities, the hotel could provide an even better experience for its guests.