Went to this hotel in february on my honeymoon and stayed in there royal executive suite.Very good suite and that too very inexpensive(though with gangtok standards u might find it expensive). Excellent view from the room, beautiful interiors and the best part the staff is very courteous and caring. The location of this hotel is superb and its very strategically located . Infact its the only 4 star hotel at gangtok. Ambience is very peaceful and romantic.
Their caring nature is evident from the fact that my wife fall sick there and they called up 3 times when I was in hospital with her. Also I had booked the hotel in a package deal but I had to curtail my visit due to this emergency then also they charged me on the basis of tariff of that package deal.
This shows there sensitivity towards the customer.
Even after returning back to mumbai I recieved a call from the G.M of the hotel which was the best example of there concern for the customer. A friend of mine went to the hotel on my recommendation and he was also very pleased with the hospitatlity offered by them
I strongly recommend this hotel to all of you. Its a sarovar group of hotel
Regds
Nilay