My Dzire was hit by shivneri bus(MST) from Right side front due to Driver of Bus Jump the signal. The right Mirror broke and Bumper got damaged with cracks in right front.
Immediately within 10 mins of damage took it Vashi Police station to complain against driver, take FIR copy to Automotive Service(Nerul) Mumbai to apply for insurance claim and filled in the claim form giving all details. The car was bought from Vitesse in Jan 2010 and as it has tie up with Royal Sundaram I opted for the company and religiously paid the premiums on time last 5 years.
For this accident case, the service centre called the Insurance Team to validate for Mirror and Bumper.
Now Insurance Company come back with the revert that bumper was earlier damaged, so they will never pay for that. and Automotive team will charge for the same.
during paying insurance premium they take money for my entire CAR and in settlement they removing parts to claim.
Its very pathetic behavior of Royal sundaram team,
I believe everyone is HAND IN HAND to extract money from the Customers. AT THE EXPENSE of our premium, the service center and Royal Sundaram just make money on the interest and FOOL the customers.