As I read many negative review in this blog and found that many policy holder have less knowledge in medical policy sector or dont know about royal sundaram policy, poyal sundaram policy works on TPA pattern so that customer have to inform TPA company not to Royal Sundaram direct or hospital has to complete the process, second there is many inpanel hospital for cash less treatment so why customer want to go in non panel hospital, and always read the complete policy documents to handle the claim process and one more thing if any customer not satisfied with the policy claim settlement process they can complaint to IRDA for this and IRDA will definitely help you out in this.
Before posting negative comments please check royal sundaram claim settlement ratio its much better than other companies.