So last time when I reported an issue about my new sofa , even though I was dis satisfied with the product and the service initially and shared my reviews here , Mr Loganathan after multiple months of follow ups he fixed and was forcing me continuously every day to change my review as it’s impacting him and Bussiness .
Now after few months I have encountered new issue and have been following up daily for last few weeks with show room manager Saravanan and Loganathan service manager , they don’t seem to help again .
I brought my sofa for 95 k and after few months the seats have started to bulge and the quality is degrading , the technician who visited my house agrees and understands there is an issue but royal don’t want to fix it .
I am writing this review so that people don’t get cheated by with brand names and advertisements. The products in royal oak looks good but the quality is very cheap and their customer service is very pathetic.
Now I have to spend my money to fix my sofa .
PLEASE DONT BUY FURNITURES AT ROYAL OAK AND GET CHEATED. I HAD A VERY BAD EXPERIENCE.