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Ruby Hall Clinic
Sassoon Road, Pune

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Ruby Hall Clinic, Sassoon Road, Pune
Chidanand R@rchidana
Jun 22, 2008 11:55 PM, 21281 Views
(Updated Jun 23, 2008)
The Mystery of the disappearing 7 X 3.6 cms Cyst!!

Though the review name suggests something on the lines of a fictitious thriller (Erle Stanley Gardner types), I would hereby like to narrate a harrowing real life incident that puts serious doubts about the ethics of medical profession in India.

Though the review is listed against Ruby Hall, this review does not highlight any infrastructure and/or medical facilities available in the Hospital.

This incident occurred on 17th Sept 2007 (during Ganesha festival) and I have tried jotting down the sequence of events as they occurred, with some background:

My wife is a pretty weak person and most of her weakness stems from her bad eating habit which dates back a couple of decade. After the birth of my daughter, she kept complaining about a series of illness – giddiness, tiredness, pain in her abdomen etc. As ever, she used to consult the doctor on a need be basis & took medication.

After shifting to Pune, the frequency of her complaints kept

increasing & I took a firm step to resolve it & convinced my wife to

undergo a complete medical check-up. It was not the first time I had suggested

this but my wife is herself a self-diagnosing practitioner (runs in her family)

and is never a suggestion taker.

Having successfully convinced my wife, I was keen to get her

a complete medical checkup & which other Hospital to consider other than

the much acclaimed Ruby Hall (Web Site, I had been here on a couple of

occasions to get my routine corporate checkups). I did not know any particular

doctor out here & asked them for an appointment from one of their best general

physician. What more, I got an appointment with the founder of this Hospital,

Dr Grant. I was amazed meeting up with this doctor, who must be over 70 years

and had the energy of a 30 year old. While the doctor checked my wife, I tried

blurting out the list of all problems that I could remember & the doctor

without hesitation told me that it sounds more of a gynec problem and asked us

to get a sonography done.

I took my wife to their radiology dept and as per my wife,

the doctors/radiologists out here took a while out here, asking her lots of

questions & consulted amongst themselves. My wife got a little nervous and

asked them if there was any problem and they never disclosed anything and asked

her to go back to the doctor & they would pass on the report to the doctor.

After half an hour’s wait, Dr Grant called us in & told

us that we need to consult a gynecologist as the reports suggested the

existence of a big ovarian cyst. We both were a little shocked but I was a

little relieved as I finally thought that someone has finally figured out what

was the reason behind my wife’s illness.

As we were supposed to get back to the hospital the next day

to collect the report, we thought of consulting some good gynecologist in Ruby

Hall itself. We did not know any doctor in particular & most of the doctors

were on vacation (Ganesha festival), and as fate would have had it, I got an

appointment from one Dr Subhada Deoskar.

We picked up our report next day which I have uploaded in my photos section of my profile and this suggested an existence of 7 X 3.6 Cms Cyst with well defined

boundary & thick wall (4 to 5 mms). When we showed the report to Dr Subhada

& another Jr Doctor (who was present in her chamber that day), they

animatedly discussed about the case amongst themselves – Oh ma, 7 Cms Cyst with

well defined thick wall, look at it (looking at the sonography), its here..hmm,

it needs a laproscopy, nothing else will suffice.

I interrupted and asked for some explanation. The doc told

me that the Cyst was quite big and it needs to be removed with a small incision

called laproscopy, 30 min job and half a day hospitalization. My wife was in

tears by now, she pleaded for any other way out to which the doctor said – no,

it would lead to complication, it can not be dissolved with medication, it may

blast on its own otherwise & cause complications etc etc.

Both docs lead my wife in for an internal examination &

got back later claiming that they could feel the cyst which was quite big &

it had to be operated as early as possible to avoid any un-warranted

complication. All the while when the doctor spoke, her eyes hardly met mine

which worried me a little bit….I do not like it when someone does not look me

in the eye when discussing something serious. But I forgot about it as I had

more things to worry about at that moment.

They asked for suitable operation dates & I asked them

for at least a week’s time as I had to arrange for someone to look after my

kid. After getting back (wife was in tears all the way back home), I googled

for information on cysts & what ever the doc mentioned sounded correct.

Well, I called in for backups and my MIL was expected in a

week’s time. The Hospital staffs were too friendly & were calling me up

every other day to confirm the operation dates. I spoke to the doctor in

between who now told me that it would need at least two days of hospitalization

as they need to keep my wife under observation after the laproscopy.

My wife in the meanwhile tried her best to avoid the

operation, she consulted few homeo paths & ayurvedic docs and also

consulted our Bangalore

gynec who also suggested us to go in for the surgery based on the size of the

Cyst.

It had been over 8 days now that we had consulted Ruby Hall

and as a desperate measure, my wife thought about consulting another famed

gynec (she was out of town when we first wanted to consult her) Dr Meeta

Nakhare at Ratna Memorial Hospital. I had made up my mind to get her operated

and asked her to go alone for the second consultation.

In the middle of the day (26th Sep 2007), I got a

call from my excited wife informing me that Dr Meeta asked for a second scan

from a specific radiologist who now was unable to locate the Cyst!!!! Wow!! I

found that hard to believe & to be honest, never believed it till my wife

showed me the second report, which I have uploaded in my photos section.

Well, how can this happen?? Where had the 7 X 3.6 Cms Cyst

gone??

How could it disappear in a week’s time??

Dr Meeta informed my wife that this was not something new to

her and she was not surprised!! My wife had mere Fibrosis for which she

prescribed few tablets that resolved her problems.

By now, I was in need of a third opinion!! On the same day

(26th Sep 2007), I took my wife to Jehangir Hospital

and asked for a scan. I told the radiologist that the doctor had suspected Cyst

and I wanted her to check carefully. She took 20 mins and confirmed that

everything was just about right & no Cyst!! I now took out the Ruby Hall

report and showed it to her. She was shocked and ran through an internal scan

which took 15 mins, searched all around the place (!!) but could not locate any

Cyst!!!

Look at the third report that I have uploaded as well.

(contd in the comments section)

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