A foodie at heart I decided to experiment this new joint looking at the outside appearance which looked appealing. once in the place had a tired appearance to it....with bland faced waiters and dingy lighting the ubiquitous baggy green hue and American sports gear hung on the walls gave it a garage look......Ruby Tuesday (RT) probably wanted to look sophisticated but ended up losing my faith as a first timer as un-helpful and uncomfortable.
the menu card was obscenely large in size - I wondered why? - and with the tables small there was no chance that both diners could open up the menu card simultaneously and read! The description wasnt very helpful (it never spoke about the taste / the appearance / the ingredients (everything was supposedly a RT secret!!!) and the prices were thru the roof....I hoped that servings would justify the price (this hope was gained after seeing the water glass & the fresh lime which looked more like a jug!)
The service took a phenomenally long time and when it finally did come the waiter got the dishes one by one (spaced out by 5 minutes) i.e. none of the diners can start off without the complete serving been done! only to let the food cool off...The serving (Triple Platter Tenders & Fish Tenders) was much lesser than wat we had thought off....the presentation was absent (that was among the many things that was absent!), the food was bland - absolutely spiceless, no salt! thankfully it was cooked atleast! it was so tasteless that we barely had anything (out of the insufficient serving). Also the service too so much time our subsequent movie plans went for a complete toss!
The final icing on the cake came when the bill was asked for - first they took a long time to get that as well! and when they finally did they gladly added a ’Service charge’ (Rs. 180) to their already obnoxious charges - does it mean a formal tip which the restaurant decides for itself (is this persent at any other place atleast its not present at the Taj / Oberoi even)??? When I objected to paying that they meekly cancelled it from the bill - stating it as a discount!
all in all it was a horrible experience...
Specifics:
Food was tasteless
Potion size was hugely insufficient
Food was unappealing, looked like KFC kinds
Absolute Rip-off; zilch Value For Money
reservations? its empty most of the time!
Staff - plain faced, lethargic