Do not expect any kind of service.Infact they are thiefs who will talk sweetly and will take ur stuff. Once they have ur stuff, they will threaten you to pay their overcharged bill, abuse you, harrass you, misbehave with women in your family, etc.
So if you have given them ur stuff, forget it as if it has been stolen. No point in talking to these illiterate bunch of idiotic burglars and thieves. Many complaints have been filed against them and the Real Safexpress is taking action against them. They might be behind bars very soon.