I used your service to get my things from Gurgaon to Dehradun waybill number 83814958. When I received the package, it was in perfeect condition but when I opened it, I saw tapping which I did was not there n new tapping was done with safe express tape. My watch(fitbit band n ots charger) is missing. Also someone put stone in my bag might be because there should be no change in weight. So this was done intentionally.
I tried calling customer care but didn’t get any solution. I tried to contact safe express team through email. No solution was given to me(complaint number COM20200808000380). I submitted request on your portal as well but no response.
Look into this matter. Being such a good brand such things should not happen. This will impact on your brand and your services.
Please look into this and me the solution.
#shameonyousafexpress #safexpresspetheticservice