In May, 2012, I contacted them for my bike (pulsar 150 cc 2009 make) transportation from Gurgaon to Bangalore. They said it will be done with in a week. I called them may time between 25th to 6th June, but only got it got it back on 6th June eve. Every time I heard a new excuse and everyone there told me a different story.
The worst thing is, they damaged my bike like hell. Petrol tank fully damaged, handle compeletely broken, fork bent, tail light broken, rear brake broken, and thousands of scratches. And no one is ready to listen when I asked them to do something about it.