My obeservations:
Very bad sales staff with no knowledge of bikes and how to communicate with customers
Some staff members are not authorized customer representatives but still sit with customers giving all wrong information
Everyone is money minded(Including lady manager)and look for how to fool customers.
For example: Teflon coating costs 675 in which your bike gets 3 times of teflon coating. The lady manager told me 2025( 675*3)