This is a sincerest advice to all to never to fall prey to Sam San or book any holidays via them. I had booked my holiday 3 months prior to the date of travel. They informed me that all bookings were done and they also threw in some offers to make the deal sound exciting. They make u pay for things immediately. I kept writing to them frequently to obtain any kind of signed voucher which they had earlier promised but they kept insisting that I wouldn’t need one and that I could go to the venue directly and on the D-day on reaching the venue in Darjeeling, the hotel staff insisted there was no booking made and on calling Sam San’s number I realize the booking was never made to begin with. The booking department informed me that they had informed the sales department that my booking wasn’t made.
Each department directing the blame on the next. They then told me that they could book my stay in the same hotel only if I decide to pay them extra immediately for it. Being in a fix and in an unknown place I had to shell out a lot of money to complete my holiday. This is a highly irresponsible bunch of nitwits.
They are only out to con people.