I have just returned from a 2 days trip to Matheran arranged through sam san travels. he experience was very pleasant. The Hotel Royal was good. Rooms though small, were clean. Hotel staff was very efficient and well mannered and food -- especially the food was exceptionally good. Overall my I would rate my experience as excellent and would recommend this hotel to others who want to visit Matheran for a short trip, I would also like to appreciate sam san travels staff Ms Preeti, who was very responsive and helpful. This was my first experience with Samsan travel and I was pleased with the reservation process which was smooth and hassle free.
Only one point I wish to mention is a bit of confusion when one wants to make net payment to your account and the bank site says that they have no such account ? I think it has something to do with the account name. This may create some confusion with users and I would suggest that sam san resolves this issue for its customers I will definitely come back to Samsan travel in future.