Review: 0 Star If could have been able to provide
My experience with Sampurna Yatra was incredibly disappointing. The tour organizers exhibited a shocking level of unprofessionalism and irresponsibility throughout the entire trip.
Firstly, the driver provided was incredibly rude and uncooperative. His behavior was unacceptable and tarnished our experience right from the start.
Secondly, there were serious payment issues that arose during the trip. The hotel refused to allow us to check out due to a pending balance from Sampurna Yatra. Additionally, at one point, the driver stopped in the middle of a forest road and demanded payment for services that were supposed to be covered by Sampurna Yatra. This caused unnecessary stress and inconvenience.
Thirdly, the manager and tour organizer were completely irresponsible. Despite multiple attempts to contact them, no one answered our calls. This lack of communication and accountability is unacceptable.
Finally, the situation escalated to the point where we had to involve the police. The police intervention resulted in the payment being made to the driver, but this entire ordeal cost us an additional 5 hours and caused us to miss our flight.
Overall, my experience with Sampurna Yatra was a complete disaster. I would strongly advise against using their services in the future.