Im writing this with burning anger, deep frustration, and a heavy heartnot just for what I went through, but to make sure no one else falls into the trap of Sampurna Yatra, a travel company that operates on deception, disrespect, and sheer audacity.
At first, they appear sweet, polished, and professional. Theyll talk gently, promise the world, and act like they care. But the moment you transfer 50% advance payment, their mask fallsand what you see next is nothing short of shocking.
We asked for a minor change in our itinerarysomething any customer-friendly company would accommodate. But instead of helping, we were met with hostility, arrogance, and outright threats. A senior representative named Shreya crossed every limit of professionalism. She not only raised her voice and used aggressive, indecent language, but went to the extent of threatening us, saying We will capture you from the hotel if you come on the tour.
Capture us? From a hotel? For asking for a change? What kind of business thinks its okay to intimidate paying customers? Who gave them the right to threaten people like criminals?
This isnt just poor service. This is abuse. This is fraud. This is a trap.
Their entire modus operandi is designed to fool you:
1. Talk sweetly.
2. Win your trust.
3. Take 50% payment.
4. Then turn into monsters when you need help.
Sampurna Yatra is NOT a travel company. Its a scam wrapped in brochures and fake promises. They have zero civic sense, zero ethics, and zero respect for human dignity. If you value your peace of mind, your hard-earned money, and your safetystay as far away from them as possible.
We werent just cheatedwe were humiliated. No one deserves that.