I have purchased this Air Conditioner in march, 2016 in Kolkata. The Ac is performing really well. Its cooling capacity is good and fast. The indoor unit looks great and compact unlike other Acs in this category.
But the problem started with installation. The people who came from service centre to install did not have slightest idea about smart installation which Samsung tells about this product. I called next day to the service centre. They sent another guy. and. he also had no idea. So I decided to go through the manual and did it myself in front of the service centre guy. Though I am not sure whether the installation process is complete according to the manual. but the Ac is functioning properly.
One request to samsung. please train your guys before introducing a new technology.