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2.5

Summary

Samsung AS182SSB 1.5 Ton Split AC
Pankaj Jaiswal@pankajk1909
Apr 30, 2015 05:53 PM, 29343 Views
Samsung- Good Product but poor service

Samsung is a big trust worthy brand, may be the biggest brand in electronic products. It has number of product in mobile, Refrigerator, LCD, LED, air conditioner etc. I have satisfied with all the other product of Samsung except Air conditioner.


We have purchased 1.5 ton AC of Samsung from Croma at thane 3 years back, because of reputation and name of the company. Earlier that I had Hitachi’s AC which was good.


Model


I purchased Samsung MAX AS182SSD 1.5 Ton Split AC. This AC has a capacity of 1.5 ton and comes equipped with a powerful compressor which offers a cooling capacity of 5050 Watt.


Body and Design


The body and design of this product is very nice. The Samsung MAX AS182SSD 1.5 ton split air conditioner is available in white body color. It has a very stylish design which makes it match perfectly well with any kind of decor in any of the rooms .


Performance


The biggest problem is the control panel. It’s made out of cheap quality. Power does not get through. The other main problem was compressor which is too loud that you cannot sleep. When I complaint this to their technician they say that this much noise is normal. After making continuous complaint they changed compressor then we got some relief from the noise.


Samsung is a very brand and their products are also very nice. This product is also nice but the main problem is that their service in this category is extremely poor. If a customer has purchased Rs 28500/- of worth product then you should provide good customer service. They should try to improve their service in this category

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